Zendesk

The complete service solution, powered by AI

Customer Supportsubscriptionzendesk.com →

Overview

Zendesk is a customer service and engagement platform with ticketing, AI agents, help center, workforce management, and QA tools for scaling support operations.

Features

—Ticketing system
—AI agent (Zendesk AI)
—Help center and knowledge base
—Live chat and messaging
—Voice support
—Workforce management
—QA and coaching
—Advanced reporting

Pricing

subscription14-day free trial.

Plan	Price	Notes
Suite Team	$55/mo	Per agent/month billed annually.
Suite Growth	$89/mo	Per agent/month billed annually.
Suite Professional	$115/mo	Per agent/month billed annually.
Suite Enterprise	Contact sales	Custom pricing for enterprise support operations.

View pricing page →

Best for

SMBEnterprise

Integrations

SalesforceSlackJiraHubSpotShopifyZapier

Part of

Customer Support Stack Customer Success Stack

Alternatives

Intercom

The complete AI-first customer service platform

Help Scout

Customer support that feels human

Freshdesk

Delight your customers with effortless support

Crisp

The all-in-one customer messaging platform

Comparisons

Zendesk vs Intercom Zendesk vs Help Scout Zendesk vs Freshdesk Zendesk vs Crisp

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Your wiki, docs, and projects. Together.

Project ManagementDocumentation & Knowledge Base

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