Intercom

The complete AI-first customer service platform

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Overview

Intercom is a customer communications platform combining AI-powered chat, ticketing, and help center tools to resolve customer issues faster with less agent effort.

Features

—AI chatbot (Fin)
—Shared inbox
—Ticketing
—Help center
—Proactive messaging
—Product tours
—Surveys
—Reporting and analytics

Pricing

subscription14-day free trial with access to plans, Fin, and add-ons.

Plan	Price	Notes
Essential	$29/mo	Per seat/month plus Fin usage at $0.99 per outcome.
Advanced	$85/mo	Per seat/month plus Fin usage at $0.99 per outcome.
Expert	$132/mo	Per seat/month plus Fin usage at $0.99 per outcome.
Fin AI Agent	$0.99/mo	Can also be purchased for an existing helpdesk; billed per outcome.